Dear Logan 14 Guests,
We want to share with you some of the adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests and our community. We’ve made many internal changes to our salon procedures but we wanted to share the ones that will affect you at your visit.
1.) Please come alone to your appointment. We will not accommodate extra family members, children or friends (even furry friends, other than service animals). If they come with you, they will need to wait outside. No handshakes or hugs for us at this time either please.
2.) All guests will be required to wear a mask that hooks behind the ears (all staff members will be required to wear masks as well). We will do our best to apply your hair color without getting it on your mask. It would be best to use a disposable mask if you are concerned with hair color stains. If you do not have a mask, you may purchase one from us for $5.
3.) When you arrive to the salon, please wait outside, or in your car; you can wave at the front desk. We will open the door for you when your stylist is ready. This will eliminate extra people in the salon at one time and allow us to clean the styling station. When you come in, we'll ask that you use hand sanitizer or wash your hands in the restroom. Upon entering the salon, you’ll go right to the styling chair with the stylist. We will NOT be having you change into color robes. Please wear an older T-shirt or something that has a lower neckline. We will be using styling capes as usual (which are always washed in between uses).
4.) Guests will be seated at every other station and 6 feet apart throughout the building.
5.) We will not be offering beverages at this time, please bring your own water with you. We will not be offering magazines or coat check. We ask that you keep all personal items with you during your service.
6.) For payments and gratuitous, we will NOT be accepting cash. We will total your service, and your home care products (we will gather them for you and bag them up). You will not need to use the signature pad or stop at the front desk. We will be collecting credit cards before the appointment and will confirm the amount and run your card on file during your departure.
7.) Please pre-book future appointments inside the salon. Your stylist will note your future appointment day and time preferences and confirm with the front desk to book your next service.
Please know how very important providing excellent service is to us. These new measures we are taking are temporary until we can get back to the high standards that you've come to expect from us. We hope that will be sooner than later!
We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion with a positive attitude and high level of professionalism. As these circumstances are ever changing, they will require our constant attention and reevaluation. We ask that you please be patient with us as make the necessary adjustments.