Payment Options
-We do not offer children's pricing.
-We accept all major credit cards, Google Pay, Apple Pay, and Logan 14 Gift Cards. We offer Cherry for flexible payments in our Medspa. We do not break change in the salon, and we accept tips in cash or Venmo. Aveda gift cards are not accepted in the salon and are only valid at Aveda retail stores or online at aveda.com.
Cancelation and Deposit Policy
-All appointments require a card on file in order to book; nothing is charged to the card on file at the time of booking. Cards on file may be used at check out, or you can use cash or another card of your choice for payment.
-All Salon and Spa services require 24-hour notice for cancelation or rescheduling. Same-day cancelations, reschedules, or no-shows will result in a half-charge of the services booked to the card on file. Exceptions will only be made for extreme circumstances based on management's discretion.
-Any Hair Service priced at $300 or above will require a 25% deposit. The deposit is refundable up to 24 hours before your appointment. If you no-show, reschedule, or cancel your appointment within 24 hours of the appointment time, this deposit will be put toward the half charge for missed appointments.
-Hourly bookings (hair color and/or hair extension services) and MedSpa services require a deposit and 48-hour notice for cancelation or rescheduling. If you no-show, reschedule, or cancel your appointment within 48 hours of the appointment time, you forfeit the total deposit amount.
-All Hourly bookings will require a $200 deposit that will go towards the total of your service at check out. The deposit is refundable up to 48 hours before your appointment. If you no-show, reschedule, or cancel your appointment within 48 hours of the appointment time, you forfeit the total deposit amount.
-MedSpa bookings will require a 20% deposit that will go towards the total of your service at check out. The deposit is refundable up to 48 hours before your appointment. If you no-show, reschedule, or cancel your appointment within 48 hours of the appointment time, you forfeit the total deposit amount.
Late Policy
-If you are late to your service we reserve the right to reschedule. If there is time to accommodate you we may or may not be able to complete all parts of the service.
Hair color policies
-All prices listed are starting prices and are subject to change based on consultation. Please be aware that depending on expectations additional services may need to be added to attain desired results. We reserve the right to charge additional fees up to $35 for extra length or density as your service may require more time or product. If your new growth exceeds 6 weeks you may require an additional or different service. If the color desired can not be accomplished in time allotted we retain the right to reschedule.
Return Policy
-We do accept returns on unused products up to 2 weeks after the date of purchase. If the product is used or you are unsatisfied you may reach out to Aveda customer service at 800-328-0849.
Redo Policy
-If you are unsatisfied with your service please give the salon a call within 72 hours of your initial service or email photos highlighting your concerns to info@logan14salonspa.com and someone from our management team will reach out to you.
Online Booking
-Please read service descriptions thoroughly before booking. If you have booked yourself incorrectly we reserve the right to charge for the time taken up on the book which could be more than the value of the service provided. If you have any hesitations or questions regarding which service may be the best fit for you please reach out to our guest services team to assist.